Login

Cart

Your cart is empty

Privacy Policy

ICHIGATU LLC (hereinafter referred to as "our company") has established the following privacy policy (hereinafter referred to as "this policy") regarding the personal information of customers who use the services provided by our company. Our company may apply a service-specific privacy policy to some of its services. In the event of any inconsistency between the contents of this policy and the service-specific privacy policy, the service-specific privacy policy will take precedence.

1. Business Information

Ichigatsu LLC
609 Miyamasuzaka Building, 2-19-15 Shibuya, Shibuya-ku, Tokyo 150-0002
Representative Director: Kim Shang-ai

2. Definition of personal information

Personal information in this policy refers to information about an individual as defined by the Act on the Protection of Personal Information.

3. How personal information is acquired

We mainly collect personal information in the following cases: - When you provide it to us

When you use our services (for example, purchasing our products, creating an account on our website, applying for events or services, etc.), we will collect information such as your name (including your companions and family members depending on the service), user name, address, phone number, email address, purchased items, delivery address, online store usage history, and images from cameras installed in the store. - Provided by third parties

In order to respond to customer inquiries, consultations, requests, etc., we will obtain information such as your name, user name, address, telephone number, email address, purchased items, shipping address, inquiries, consultations, requests, etc. from licensed stores and other partners.

4. Purpose of use of personal information

We will use your personal information to the extent necessary to achieve the following purposes:

  1. To introduce and provide our services and products
  2. To bill for fees etc. when using our services
  3. To identify, verify, and authenticate customers who use our services
  4. To properly process requests, etc. received from customers
  5. To carry out our campaigns, events, surveys, etc.
  6. To handle inquiries and complaints regarding the services we provide, and to provide after-sales service, etc.
  7. To conduct necessary investigations and responses regarding the services we have provided
  8. To investigate the usage status of our services and improve their quality
  9. To conduct analysis for planning and developing new services and improving existing services
  10. To prevent unauthorized access, etc., monitor, investigate, and make necessary contact

5. Provision of personal information to third parties

Except when required by law, we will not provide personal information to third parties without your prior consent.

6. Procedures for responding to requests for disclosure, etc.

If we receive a request from the customer or their agent for disclosure, correction, deletion, addition, suspension of use or erasure of their retained personal data (personal information subject to requests for disclosure, etc. under the Personal Information Protection Act), or for information regarding the handling of such retained personal data (hereinafter referred to as "disclosure, etc."), we will respond to such request within an appropriate scope and in accordance with laws and regulations.

If you wish to make a request for disclosure, etc., please contact us at "10. Inquiries." We will explain the documents required for the request, fees, etc.

7. Correction and deletion of personal information

If there is an error in the personal information held by our company, the user may request the shop to correct, add, or delete the personal information. Please contact us using the inquiry form.
If we receive a request from a user to correct, add, or delete personal information, and we determine that it is necessary to comply with the request, we will promptly correct the relevant personal information. In addition, we will promptly notify the user when we have made the correction, or when we have decided not to make the correction.

When the need to hold personal information is no longer necessary in light of the purpose of use, we will erase or discard the information. In that case, we will do so in an appropriate manner, giving due consideration to the risk of leaking the information to the outside.

 

8. Suspension of Use of Personal Information

When we receive a request to suspend use of personal information in accordance with the Personal Information Protection Act because the personal information obtained from the user is being handled outside the scope of the purpose of use previously announced, or because it was obtained illegally, we will promptly conduct the necessary investigation after verifying the user's identity. Depending on the results, we will promptly suspend use of the personal information and notify the user of this fact. In addition, if we decide not to suspend use, we will promptly notify the user of this fact.

 

9. Compliance with and review of laws, regulations and rules

We will comply with Japanese laws and regulations regarding the personal information we obtain, review the contents of this policy as appropriate, and strive to improve it. If we make any changes, we will announce them on this page.

 

10. Contact Us

If you have any inquiries or complaints regarding our shop's handling of personal information, please contact us usingthe inquiry form .

11. Use of Google Analytics

Our website uses Google's access analysis tool and uses cookies to collect data. The data collected is anonymous and does not identify individuals. You can refuse this function by disabling cookies yourself. Please check your browser settings.

For information on how data is collected and processed, please see the Google Policies and Terms .

Last revised: April 16, 2024